Institutional Excellence System – Phase II
Operating the excellence system to achieve five‑star recognition
Completed
Project Gallery
Project Overview
Project Components
In the second phase, the institutional excellence system in the Ministry of Human Resources and Social Development continued to operate using the Kaizen methodology. Nomination files for the King Abdulaziz Quality Award and the Arab Excellence Award were prepared, and the ministry achieved a five‑star recognition from the European Foundation for Quality Management (EFQM).
A. The Challenge
Maintaining momentum in the excellence journey and achieving higher recognition after initial success required sustained improvement and rigorous evaluation.
B. Our Solution
The programme sustained Kaizen practices, updated nomination files and benchmarked against international standards to meet EFQM criteria.
C. Key Achievements
The ministry received a five‑star recognition from EFQM, indicating exceptional performance and continuous improvement maturity.
Project Summary
Project Information
Client:
Ministry of Human Resources and Social Development
Value:
6,749,300 SAR
Start Date:
December 10, 2023
End Date:
December 9, 2024
Duration:
One year
Project URL:
Status:
Completed
Additional Information
The Client Phone :
19911
The Client Email :
info@hrsd.gov.sa
Taxonomies
Service Area:
Quality and Institutional Excellence
Client Sector:
Government & Public Entities