Institutional Excellence System – Phase I
Establishing a Kaizen-based excellence system to achieve national awards
Completed
Project Gallery
Project Overview
Project Components
The first phase of this project established an institutional excellence system at the Ministry of Human Resources and Social Development using the Kaizen methodology. It prepared nomination files for the King Abdulaziz Quality Award and the Arab Excellence Award and implemented continuous improvement initiatives, leading the ministry to achieve the silver level among three ministries.
A. The Challenge
The ministry sought to implement an institutional excellence framework to improve performance and prepare for prestigious quality awards.
B. Our Solution
Consultants introduced Kaizen principles, developed comprehensive documentation for award nominations and guided departments through improvement initiatives and performance measurements.
C. Key Achievements
The ministry attained the silver level in the King Abdulaziz Quality Award, demonstrating significant improvements in processes and service quality.
Project Summary
Project Information
Client:
Ministry of Human Resources and Social Development
Value:
1,798,500 SAR
Start Date:
August 23, 2021
End Date:
August 23, 2022
Duration:
One year
Project URL:
Status:
Completed
Additional Information
The Client Phone :
19911
The Client Email :
info@hrsd.gov.sa
Taxonomies
Service Area:
Quality and Institutional Excellence
Client Sector:
Government & Public Entities