{"id":342655,"date":"2025-09-19T17:30:09","date_gmt":"2025-09-19T17:30:09","guid":{"rendered":"https:\/\/new.kaizen.sa\/?page_id=342655"},"modified":"2026-07-30T16:16:01","modified_gmt":"2026-07-30T16:16:01","slug":"terms-of-use-page-at-kaizen-consulting","status":"publish","type":"page","link":"https:\/\/staging3.kaizen.sa\/en\/terms-of-use-page-at-kaizen-consulting\/","title":{"rendered":"Terms of Use"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_0 et_pb_row et_pb_equal_columns et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right\"><div class=\"et_pb_text_inner\"><h1>Terms of Use<\/h1>\n<\/div><\/div><div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right et_pb_text_align_left-tablet et_pb_text_align_left-phone\"><div class=\"et_pb_text_inner\"><p>Last updated: 30 September 2025<\/p>\n<\/div><\/div><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_left-tablet et_pb_text_align_left-phone\"><div class=\"et_pb_text_inner\"><p>Welcome to kaizen.sa (the \u201cSite\u201d), operated by Kaizen Consulting (\u201cKaizen,\u201d \u201cwe,\u201d \u201cus,\u201d or \u201cour\u201d). By accessing or using the Site, you agree to these Terms of Use (\u201cTerms\u201d). If you do not agree, please do not use the Site.<\/p>\n<p>These Terms are in addition to any signed contract you (or your employer) may have with Kaizen. If a conflict exists, the signed contract controls for the conflicting subject matter.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/staging3.kaizen.sa\/wp-content\/uploads\/2025\/09\/LB.jpg\" width=\"1920\" height=\"1280\" srcset=\"https:\/\/staging3.kaizen.sa\/wp-content\/uploads\/2025\/09\/LB.jpg 1920w, https:\/\/staging3.kaizen.sa\/wp-content\/uploads\/2025\/09\/LB-1280x853.jpg 1280w, https:\/\/staging3.kaizen.sa\/wp-content\/uploads\/2025\/09\/LB-980x653.jpg 980w, https:\/\/staging3.kaizen.sa\/wp-content\/uploads\/2025\/09\/LB-480x320.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1920px, 100vw\" class=\"wp-image-342768\" title=\"Kaizen-Terms-of-Use\" alt=\"Kaizen&#039;s Terms of Use\" \/><\/span><\/div><\/div><\/div><div class=\"et_pb_row_1 et_pb_row et_pb_equal_columns et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_right\"><div class=\"et_pb_text_inner\"><h1>Articles<\/h1>\n<\/div><\/div><div class=\"et_pb_accordion_0 et_pb_accordion et_pb_module et_block_module\"><div class=\"et_pb_accordion_item_0 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_open et_block_module\"><h5 class=\"et_pb_toggle_title\">1. Who we are & how to contact us<\/h5><div class=\"et_pb_toggle_content\"><p><strong>Controller<\/strong>: Kaizen Consulting<br \/><strong>Email<\/strong>: info@kaizen.sa<br \/><strong>Address<\/strong>: P.O. Box 90987, Al Taawun District, Al Taawun Commercial Center, Riyadh 11623, KSA.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_1 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">2. Eligibility & accounts<\/h5><div class=\"et_pb_toggle_content\"><p>You must be at least 18 years old to use the Site. Certain areas may require an account. You are responsible for all activity under your account and for keeping your credentials confidential. Notify us immediately at info@kaizen.sa if you suspect unauthorized use.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_2 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">3. Use of the Site & Content; Intellectual Property<\/h5><div class=\"et_pb_toggle_content\"><p>All materials on the Site\u2014including text, data, graphics, images, logos, videos, audio clips, downloads, and other works (collectively, the \u201cContent\u201d)\u2014are owned by Kaizen, our licensors or partners and are protected by applicable intellectual property laws.<\/p>\n<p><strong>Permitted use<\/strong>. You may access the Site and view Content for your or your organization\u2019s internal information purposes only.<\/p>\n<p><strong>Prohibited uses<\/strong>. Without our prior written permission, you may not:<\/p>\n<ul style=\"padding-bottom: 0px;\">\n<li style=\"list-style-type: none;\">\n<ul style=\"line-height: 1.4em;\">\n<li>copy, reproduce, modify, adapt, translate, create derivative works of, publicly display, perform, distribute, transmit, or exploit the Content;<\/li>\n<li>use the Content to promote or market products or services;<\/li>\n<li>remove or alter any copyright, trademark, or other proprietary notices;<\/li>\n<li>use automated tools (e.g., bots, scrapers) to access the Site except as permitted by applicable law and our robots.txt;<\/li>\n<li>interfere with Site security or access controls, or attempt to gain unauthorized access.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>No rights are transferred to you by use of the Site; all rights not expressly granted are reserved by Kaizen.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_3 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">4. Restricted areas<\/h5><div class=\"et_pb_toggle_content\"><p>Some areas are restricted to authorized users (e.g., clients with credentials). You may not access these areas without authorization, and you may not share your access with anyone else. We may monitor usage and suspend or revoke access if we detect suspicious or unauthorized activity.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_4 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">5. Interactive services & user content<\/h5><div class=\"et_pb_toggle_content\"><p>The Site may allow you to post, upload, or submit content (\u201cUser Content\u201d). You are solely responsible for your User Content and you warrant that you own it or have the necessary rights to share it, and that it is lawful, accurate, and does not infringe rights of others.<\/p>\n<p>You agree not to submit illegal, obscene, threatening, harassing, defamatory, invasive, or infringing content, nor any content containing sensitive identifiers (e.g., national ID numbers, full payment card data) or protected health information.<\/p>\n<p>By submitting User Content, you grant Kaizen a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, display, perform, reproduce, and distribute such User Content for the purposes of operating, improving, and promoting the Site and our services.<\/p>\n<p>We may, but have no obligation to, monitor, edit, or remove User Content at our discretion.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_5 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">6. Generative AI and automated tools<\/h5><div class=\"et_pb_toggle_content\"><p>Except where expressly permitted in writing by Kaizen, you may not upload, distribute, or share Content from restricted\/client areas of the Site with external generative AI or machine-learning systems, nor allow such systems to crawl or train on that Content. Public pages of the Site may be indexed according to standard web protocols.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_6 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">7. Client services agreement & licensed materials<\/h5><div class=\"et_pb_toggle_content\"><p>If your organization has a services agreement with Kaizen, your access to licensed research, deliverables, portals, or learning materials is governed by that agreement. You must comply with those contract terms in addition to these Terms.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_7 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">8. Third-party links & embedded content<\/h5><div class=\"et_pb_toggle_content\"><p>The Site may include links to third-party websites or embedded services. We do not endorse or control these sites and are not responsible for their content or privacy practices. Review their terms and policies before use.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_8 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">9. Privacy & PDPL<\/h5><div class=\"et_pb_toggle_content\"><p>Your use of the Site is subject to our Privacy Policy (available on the Site), which explains how we collect, use, disclose, and protect personal data in line with the Saudi Personal Data Protection Law (PDPL) and, where applicable, other laws. By using the Site, you acknowledge our privacy practices as described there.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_9 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">10. Accuracy of information<\/h5><div class=\"et_pb_toggle_content\"><p>We strive to provide reliable information; however, Content may include analyses, opinions, or forward-looking statements that are subject to change. You are responsible for evaluating the suitability of any Content for your intended use. Your sole remedy for dissatisfaction with the Site or Content is to stop using the Site.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_10 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">11. Intellectual property complaints<\/h5><div class=\"et_pb_toggle_content\"><p>If you believe material on the Site infringes your copyright or other IP rights, please email info@kaizen.sa with:<\/p>\n<ul style=\"padding-bottom: 0px;\">\n<li style=\"list-style-type: none;\">\n<ul style=\"line-height: 1.4em;\">\n<li>your contact details;<\/li>\n<li>a description and location (URL) of the allegedly infringing material;<\/li>\n<li>a statement of your rights and good-faith belief that use is not authorized; and<\/li>\n<li>a statement, under penalty of perjury, that the information is accurate and that you are authorized to act.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>We may remove or disable access to the material and contact the user who posted it.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_11 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">12. Mobile applications<\/h5><div class=\"et_pb_toggle_content\"><p>If we offer a mobile app, Kaizen grants you a non-exclusive, non-transferable, revocable license to install and use the app on your personal device for permitted purposes. You may not reverse engineer, decompile, or create derivative works of the app except as permitted by applicable law.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_12 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">13. Suspension & termination<\/h5><div class=\"et_pb_toggle_content\"><p>We may suspend or terminate access to the Site (or parts of it) at any time, with or without notice, including where we reasonably believe you have violated these Terms or applicable law. Upon termination, rights granted to you under these Terms will cease immediately.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_13 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">14. Governing law & jurisdiction<\/h5><div class=\"et_pb_toggle_content\"><p>These Terms are governed by the laws of the <strong>Kingdom of Saudi Arabia<\/strong>. You agree to the exclusive jurisdiction of the <strong>competent courts in Riyadh, KSA<\/strong> to resolve any dispute arising from or relating to these Terms or the Site, without prejudice to any mandatory consumer protection rules.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_14 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">15. General<\/h5><div class=\"et_pb_toggle_content\"><ul style=\"padding-bottom: 0px;\">\n<li style=\"list-style-type: none;\">\n<ul style=\"line-height: 1.4em;\">\n<li>Entire agreement. These Terms, together with any applicable contract and our Privacy Policy, form the entire agreement regarding your Site use.<\/li>\n<li>Severability. If any provision is held invalid, the remaining provisions will remain in effect.<\/li>\n<li>No waiver. A failure to enforce any provision is not a waiver.<\/li>\n<li>Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent; we may assign to an affiliate or in connection with a corporate transaction.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div><\/div><div class=\"et_pb_accordion_item_15 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">16. Disclaimers<\/h5><div class=\"et_pb_toggle_content\"><p>The site and all content are provided \u201cas is\u201d and \u201cas available.\u201d To the maximum extent permitted by law, Kaizen disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the site will be error-free, secure, or uninterrupted, or that defects will be corrected.<\/p>\n<\/div><\/div><div class=\"et_pb_accordion_item_16 et_pb_accordion_item et_pb_toggle et_pb_module et_pb_toggle_close et_block_module\"><h5 class=\"et_pb_toggle_title\">17. Changes to these Terms<\/h5><div class=\"et_pb_toggle_content\"><p>We may update these Terms from time to time. We will post the new version on this page with a revised \u201cLast updated\u201d date. Your continued use of the Site constitutes acceptance of the updated Terms.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><span class=\"et_pb_background_mask\"><\/span><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_divider_1 et_pb_divider et_pb_space et_pb_divider_position_center et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>Have Any Queries?<\/p>\n<\/div><\/div><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_dark et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><h2>Get a <span style=\"color: #233d33;\">Free Consultation<\/span><\/h2>\n<\/div><\/div><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>One of our consultants will contact you soon.<\/p>\n<\/div><\/div><div class=\"et_pb_contact_form_0 et_pb_contact_form_container clearfix et_pb_recaptcha_enabled et_pb_module et_flex_module dle-realestate-form gsp-form-layout-2\" data-form_unique_num=\"0\" data-form_unique_id=\"7067d836e5cc6b8d0df5f1ee01accc26\" id=\"et_pb_contact_form_7067d836e5cc6b8d0df5f1ee01accc26\"><div class=\"et-pb-contact-message\"><\/div><div class=\"et_pb_contact\"><form class=\"et_pb_contact_form et_flex_module\" method=\"post\" action=\"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/342655\"><div class=\"et_pb_contact_field_0 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"name\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_name_0\">Name<\/label><input type=\"text\" name=\"et_pb_contact_0_name_0\" id=\"et_pb_contact_0_name_0\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"name\" placeholder=\"Name\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_1 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"phone\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_phone_1\">Email or Phone<\/label><input type=\"text\" name=\"et_pb_contact_0_phone_1\" id=\"et_pb_contact_0_phone_1\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"phone\" placeholder=\"Email or Phone\" title=\"\" value=\"\" \/><\/div><input type=\"hidden\" name=\"et_pb_contactform_submit_7067d836e5cc6b8d0df5f1ee01accc26\" value=\"et_contact_proccess\" \/><div class=\"et_contact_bottom_container\"><div class=\"et_pb_button_wrapper\"><button type=\"submit\" name=\"et_builder_submit_button\" class=\"et_pb_button et_pb_contact_submit\" data-icon=\"9\">Send<\/button><\/div><\/div><input type=\"hidden\" id=\"_wpnonce-et-pb-contact-form-submitted-7067d836e5cc6b8d0df5f1ee01accc26\" name=\"_wpnonce-et-pb-contact-form-submitted-7067d836e5cc6b8d0df5f1ee01accc26\" value=\"d75630df88\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/342655\" \/><\/form><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"difl_page_category":[],"class_list":["post-342655","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/342655","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/comments?post=342655"}],"version-history":[{"count":32,"href":"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/342655\/revisions"}],"predecessor-version":[{"id":363677,"href":"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/pages\/342655\/revisions\/363677"}],"wp:attachment":[{"href":"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/media?parent=342655"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/staging3.kaizen.sa\/en\/wp-json\/wp\/v2\/difl_page_category?post=342655"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}