Designing Policies and Procedures for All Departments
Structured governance and unified procedures for the Red Sea Authority.
Completed
Project Gallery
Project Overview
Project Components
This project analysed the current state of all departments within the Saudi Red Sea Authority, benchmarked best practices and established a structured governance model. We designed and harmonised regulations, policies and procedures, developed standard operating procedures and created a baseline and roadmap with performance indicators aligned to the authority’s strategy.
A. The Challenge
The authority’s rapid expansion required clear governance, consistent processes and documentation across diverse departments to ensure compliance and effective service delivery.
B. Our Solution
We conducted comprehensive diagnostic studies, defined the target state, developed a regulatory and procedural framework and unified documentation. Training and awareness sessions supported implementation, and a roadmap linked initiatives to strategic objectives.
C. Key Achievements
The authority now operates under a cohesive governance structure with standardised policies, procedures and performance indicators. The roadmap guides continuous improvement and positions the organisation for national and international recognition.
Project Summary
Project Information
Client:
Saudi Red Sea Authority
Value:
2,366,900 SAR
Start Date:
March 29, 2023
End Date:
November 24, 2023
Duration:
Eight months
Project URL:
Status:
Completed
Additional Information
The Client Phone :
930
The Client Email :
info@redsea.gov.sa
Taxonomies
Service Area:
Quality and Institutional Excellence
Client Sector:
Government & Public Entities